1. Are you a Factory or Trading company?
We are both factory and trading company
2. Where is your factory and company located ?
Our factory is located in No.31 Dongxiang road,Dongfang Industrial Zone,Beizha, Humen Town,Dongguan City, Guangdong Province ,523925, China) Company located in Shuishang Village, Renzhou Administrative District, Shatian Town, Dongguan City, Guangdong Province, 523999, China.
3. What is the minimum order?
MOQ is 500-1000pcs per design. Preferably a full container with mixed items.
4. What is your payment term?
we request 30-50% deposit upon order confirmation, balance to be settle before shipment.
5. Is you do any in stock products ?
No. All our products are custom made according to your logo and design. we dont have in stock boxes.
6. Is your price the lowest in the market?
No. We are not gonna guarantee a cheapest stuff when you compare our quotation with other suppliers. However, at the price you accept, we do promise a most reliable & affordable products as well as profitable & touble-free business.
7. How long is your Production Time and Delivery Time?
Production time usually2-3weeks, according to different item and quantity; Delivery time according to different way, by air may be 3-12days, by sea may 15-40days base on different destination.
8. How does your factory do regarding Quality Control?
Quality is our life(priority). We have our own inspector to make sure the Quality Controlling from Beginning to End.
9. Can you do OEM?
Yes,we can do OEM and also can print your logo on Products Or On Packaging.
10. Is the product certified? What about warranty? Items received defective?
Our products have been passed the safety check and quality check in our factory and we have not experienced any major defect with our printing and handmadejob. Replacement will be offered in next shipment if there are defective. Obviously, there should be evidence to show us the defective enabling us to rectify the faulty part in the future.
11. How about the guarantee period?
One year for all our paper products.